Terms of Use & Privacy Policy

Data Collection

We collect your data when you create an account on our website, when you log in to your account, when you make a purchase, when you enter a contest, and when you log out. The data we collect include your name, e-mail address, phone number, and/or credit card number.

Furthermore, we automatically receive and record data from your computer and your browser, including your IP address, your computer’s features and software, and your search history.

Data Use

The data we collect from you can be used to:

  • Personalise your experience and cover your particular needs
  • Provide you with personalised advertisements
  • Improve our website
  • Improve our customer service and cover your needs
  • Allow us to contact you via e-mail
  • Provide you with the opportunity to enter a contest, receive an offer, or participate in a survey

E-Commerce Privacy Protection

We are the sole owners of the data collected via this website. Your identifying information are not sold, exchanged, transferred, or provided to any other company for any reason without your consent, unless doing so is necessary in order to fulfil your request or complete a transaction – e.g. to send you your order.

Disclosure to Third Parties

We do not sell, trade, or transfer your identifying information to third parties. This does not include trusted third parties which help run our website or carry out our business operations, under the condition that they also preserve the confidentiality of such information.
We believe that data disclosure is necessary in cases of investigation, prevention, or action against illegal activities, when there is suspicion of fraud, when the physical integrity of any person is potentially at risk, when our terms of use are violated, or in any other case where it is required by law.
However, your non-identifying information may be shared with third parties for marketing, advertising, or other purposes.

Data Protection

We have implemented a series of security measures in order to keep your personal data secure. We are using state-of-the-art encryption to protect sensitive information transmitted via the internet. “Design Process” protects your data even when offline. Only the company employees who have to carry out a specific task (e.g. issuing receipts to our clients or general customer service) have access to identifying personal data. Furthermore, the computers and servers used to store personal data are kept in a secure environment.

Do we use cookies?

Yes. Our cookies improve access to our website and recognise recurring guests. Our cookies also improve user experience, as they track and focus on each user’s interests. However, our use of cookies is in no way connected to identifying information on our website.

Unsubscribe

We use the e-mail address that you have provided to use to send you information and updates on your order, occasional news regarding our company, information on products, etc. If at any moment you wish to cease to receive any future e-mails, there is detailed information on how to unsubscribe at the bottom of each e-mail you receive.

Consent

By using our website, you are consenting to our privacy policy.

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